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Complete Hotel Management Platform

Everything your hotel needs in one integrated system. Built by hotel experts who understand your daily operations and challenges.

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Six Core Platforms, One Seamless System

Every feature designed with real hotel workflows in mind

🏨

Property Management

Complete PMS with reservations, guest profiles, room assignment, and front desk operations.

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📈

Revenue Management

AI-powered dynamic pricing, demand forecasting, and revenue optimization strategies.

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🔄

Channel Manager

200+ OTA integrations with automatic rate parity and inventory synchronization.

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📱

Mobile Operations

Native mobile apps for front desk, housekeeping, and management teams.

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💬

Guest Communication

Automated messaging, review management, and personalized guest experiences.

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📊

Analytics & Reporting

Real-time dashboards and comprehensive reports for data-driven decisions.

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Property Management System

Complete front desk operations designed for hotel workflows

Core PMS Features:

  • ✓ Reservation management and guest profiles
  • ✓ Room assignment and availability tracking
  • ✓ Check-in/check-out workflows
  • ✓ Group booking and block management
  • ✓ Payment processing and folio management
  • ✓ Housekeeping status tracking
  • ✓ Night audit automation
  • ✓ Guest history and preferences
See PMS Demo

Real Hotel Workflow

Walk-in Guest Arrives
Check availability → Create reservation → Assign room → Process payment → Generate key cards
Guest Checks Out
Review folio → Process final payment → Update room status → Send receipt → Trigger housekeeping
Group Booking Request
Block inventory → Set group rates → Manage rooming lists → Track deposits → Coordinate services

Revenue Management Goals

AI
Dynamic Pricing
24/7
Rate Monitoring
Real
Time Updates
Smart
Forecasting
Built on industry best practices and hotel revenue management research

AI-Powered Revenue Management

Intelligent pricing that maximizes revenue automatically

Revenue Features:

  • ✓ Dynamic pricing based on demand patterns
  • ✓ Competitor rate monitoring and alerts
  • ✓ Seasonal and event-based pricing
  • ✓ Package and upselling recommendations
  • ✓ Booking pace analysis and forecasting
  • ✓ Market segment optimization
  • ✓ Yield management strategies
  • ✓ Revenue performance dashboards
See Revenue Tools

Channel Manager & Distribution

Connect to 200+ booking channels with automatic synchronization

Channel Management:

  • ✓ Major OTAs: Booking.com, Expedia, Agoda
  • ✓ Google Hotel Ads and TripAdvisor
  • ✓ Regional and niche booking sites
  • ✓ Corporate booking platforms
  • ✓ Real-time inventory synchronization
  • ✓ Rate parity monitoring and protection
  • ✓ Automatic overselling prevention
  • ✓ Channel performance analytics

Distribution Best Practices

Our channel strategy is built on 15+ years of hotel distribution experience. We help you maximize direct bookings while optimizing OTA performance.

Top Integration Partners

Booking.com
Expedia
Agoda
TripAdvisor
Google
Priceline
200+
Total Channel Partners

Mobile-First Hotel Operations

Native apps designed for hotel staff workflows

📱

Front Desk Mobile

Check guests in/out from anywhere, process payments, assign rooms, and handle special requests on the go.

  • Mobile check-in/out
  • Room assignment
  • Payment processing
  • Guest communication
🧹

Housekeeping App

Room status updates, maintenance requests, inventory tracking, and task management for housekeeping teams.

  • Room status updates
  • Maintenance reporting
  • Task assignments
  • Inventory tracking
📊

Manager Dashboard

Real-time hotel performance, staff management, revenue tracking, and operational insights from your mobile device.

  • Live performance metrics
  • Staff scheduling
  • Revenue analytics
  • Operational alerts

Guest Experience Timeline

1
Pre-Arrival
Automated confirmation, pre-check-in options, local area information
2
During Stay
Digital concierge, service requests, upselling opportunities
3
Post-Departure
Thank you messages, review requests, loyalty program updates

Automated Guest Communication

Personalized guest experiences that build loyalty and drive reviews

Communication Features:

  • ✓ Pre-arrival and confirmation messaging
  • ✓ Digital concierge and service requests
  • ✓ Automated upselling and cross-selling
  • ✓ Post-stay review collection
  • ✓ Loyalty program management
  • ✓ Guest preference tracking
  • ✓ Multi-channel messaging (SMS, email, app)
  • ✓ Review response management
See Guest Experience

Real-Time Analytics & Reporting

Data-driven insights for smarter hotel management decisions

Key Performance Metrics

ADR
Average Daily Rate
RevPAR
Revenue Per Available Room
Occupancy
Room Occupancy Rate
GOPPAR
Gross Operating Profit

Available Reports

  • 📊 Daily Flash Report
  • 📈 Revenue Management Report
  • 👥 Guest Demographics Analysis
  • 🔄 Channel Performance Report
  • 🏠 Housekeeping Efficiency Report
  • 💰 Financial Summary Report
  • 📅 Forecast & Budget Report
  • ⭐ Guest Satisfaction Report

Custom Dashboards for Every Role

Personalized analytics views for owners, managers, front desk, and housekeeping teams

Explore Analytics Demo

Seamless Integration Ecosystem

Connect Frontdesko with your existing hotel technology stack

Payment Gateways

Stripe, Square, PayPal, Authorize.net, Adyen, and 20+ more payment processors

Accounting Systems

QuickBooks, Xero, Sage, NetSuite, and other financial management systems

Communication

Twilio, WhatsApp Business, email platforms, and SMS providers

Guest Services

OpenTable, spa booking, key card systems, and amenity platforms
View All 200+ Integrations

Ready to See Frontdesko in Action?

Schedule a personalized demo to see how Frontdesko can transform your hotel operations

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30-minute demo • No sales pressure • See your specific use cases