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Find answers, get support, and learn how to make the most of Frontdesko.
Popular Help Topics
Quick access to the most requested help topics
Getting Started
Account setup, initial configuration, and first steps with Frontdesko.
View guides →Comprehensive Help Center
Our comprehensive help center provides 24/7 assistance. Get direct support from our hotel management experts.
+91 8447350031
Available 24/7
support@frontdesko.com
Frequently Asked Questions
Quick answers to common questions about Frontdesko
🚀 Getting Started
How do I sign up for Frontdesko?
Frontdesko is available now with a 30-day free trial. Start transforming your hotel operations today with our comprehensive PMS solution.
What do I need to get started?
Just a computer or tablet with internet connection. Frontdesko is cloud-based, so no software installation required. We'll handle data migration from your current system for free.
How long does setup take?
Most hotels are operational within 24 hours. Our team handles the setup process, data migration, and staff training to ensure a smooth transition.
🏨 Hotel Operations
Can I manage multiple properties?
Yes! Frontdesko supports multi-property management. You can manage multiple hotels from a single dashboard with consolidated reporting and centralized operations.
Does it work on mobile devices?
Absolutely! Frontdesko is mobile-first, working perfectly on phones, tablets, and computers. Your staff can check in guests from anywhere in the hotel.
What integrations are available?
We integrate with all major global OTAs (Booking.com, Expedia, etc.), payment gateways (Stripe, PayPal, etc.), and accounting software. Full list available during demo.
💰 Billing & Payments
Is the free tier really free?
Yes! 50 bookings per month are completely free, forever. No time limits, no credit card required. Perfect for small hotels and guest houses.
How does GST work with Frontdesko?
Frontdesko handles GST compliance automatically. All invoices are GST-compliant, and we integrate with your GSTIN for seamless tax management.
What payment methods do you accept?
We accept credit/debit cards, bank transfers, and all major international payment methods through secure payment gateways.
🔧 Technical Support
Is my data secure?
Yes! We use bank-level encryption, regular backups, and comply with international security standards. Your data is stored securely in certified data centers.
What if I need custom features?
We offer custom development and API access for specific requirements. Our team can build custom features tailored to your hotel's unique needs.
Do you provide API access?
Yes! Our RESTful API allows integration with your existing systems. Full API documentation is available now. View API docs →
Still Need Help?
Our hotel experts are here to assist you
Phone Support
Speak directly with hotel industry experts who understand your challenges.
Call +91 8447350031Mon-Sun: 9 AM - 9 PM IST
Email Support
Get detailed answers to your questions within 24 hours.
Email SupportResponse within 24 hours
Live Demo
See Frontdesko in action with a personalized demo.
Schedule Demo30-minute personalized session
Available Features
Our comprehensive help center will include
📚 Complete Documentation
- • Step-by-step setup guides
- • Feature documentation
- • Best practices library
- • Troubleshooting guides
- • Integration tutorials
- • API reference
🎬 Video Training Library
- • Complete system walkthrough
- • Feature-specific tutorials
- • Staff training videos
- • Advanced tips & tricks
- • Industry best practices
- • Live webinar recordings